⚽ Frequently Asked Questions
Last updated: July 10, 2025
🛒 Orders & Products
Q: Are the jerseys original?
Our jerseys are premium High-Quality Jersey. They're made with quality materials, a great fit, and fine details.
Q: How much does each jersey cost?
All jerseys are R300. Limited-time deal — normal price is R500.
Q: How do I place an order?
Browse our site, select your jersey, choose the size, and proceed to checkout. You'll get order confirmation via email or WhatsApp.
Q: Do I need to create an account?
No, you don't need an account to order. Just fill in your shipping details and complete payment.
📦 Shipping & Delivery
Q: Do you deliver anywhere in South Africa?
Yes, we deliver nationwide via Pep PAXI, Aramex, Fastway, and other courier partners.
Q: How long does delivery take?
Delivery usually takes 2-7 business days to PEP stores after payment. We process orders within 48 hours.
Q: How much is delivery?
Shipping is free when you buy 4 or more jerseys. Otherwise, it's a flat rate of R100 for all orders.
Q: How do I receive via PEP delivery?
Just write your nearest PEP store address with your name and phone number at checkout.
Q: Do you offer tracking?
Yes. Most courier services (like PAXI) provide tracking codes once the order is shipped.
💸 Payments
Q: What payment methods do you accept?
We accept:
- • Visa & Mastercard
- • Instant EFT via PayFast
- • Bank transfers
- • Mobile payments
No cash on delivery is available.
Q: Is payment secure?
Yes, all payments go through secure gateways like PayFast. Your card info is never stored on our site.
🔁 Returns & Refunds
Q: Can I return a jersey if it doesn't fit?
Unfortunately, we do not accept returns or exchanges for sizing issues. Please check sizing carefully before ordering.
Q: What if I received the wrong or damaged jersey?
If your order is incorrect or damaged, contact us within 48 hours. We'll review the issue and may offer a replacement.
Q: Do you offer refunds?
No. All sales are final. Please double-check your order before checking out.
📩 Other Questions
Q: Will I get an order confirmation?
Yes, we'll send you an email or WhatsApp confirmation after payment.
Q: Do you send promo emails or newsletters?
Yes, if you subscribe or place an order, we may send you updates or discounts. You can unsubscribe at any time.
Q: How can I contact you?
⏰ Delivery Time
Standard delivery: 2-7 business days to PEP stores
Processing time: Orders processed within 48 hours
Tracking: Available for most courier services