⚖️ Refund Policy
Last updated: July 10, 2025
1. All Sales Are Final
Due to the nature of our products and limited-time offers, Kitsculture does not offer refunds, exchanges, or cancellations once an order is confirmed and paid. Please review your cart carefully before checking out.
2. Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 48 hours of delivery:
We'll assess your case and may offer a replacement. Proof (photos/videos) may be requested.
3. Delivery & Address Errors
We are not responsible for lost or delayed parcels due to:
- • Incorrect delivery details provided
- • Courier delays (e.g. PEP, PAXI, etc.)
Shipping fees are non-refundable.
4. Custom & Sale Items
All sale items and custom jersey orders are non-refundable under any circumstances.
Important Notice
Please carefully review your order, size selection, and shipping details before completing your purchase. All sales are final and we cannot process refunds once payment is confirmed.